The "No Laptop" Meeting Rule (by Jeremy Zawodny):
I'm not about to call this a trend yet, but I've seen a few meetings at work in recent months that advertised and enforced a "no laptop" rule.
Part of me thinks that it's a great idea. There are meetings I've almost skipped or found fairly useless because a significant proportion of the people in the room were suffering from continuous partial attention and often seemed lost or constantly behind the curve.
There are a couple of problems here not being addressed. It's not the laptop, either.
There is the occasional person who tries to over-multitask; those people can be handled by quietly talking to them offline, or having their manager do so.
But I've seen two trends in meetings that cause people to multi-talk in them. If you're having these problems, perhaps it's not the person to be blamed, but the meeting:
problem 1: should the person be in that meeting at all? It seems everyone is scheduled for a full day's work (or more) -- and then find themselves in meetings while the amount of work isn't adjusted for being in all of those meetings. And do they really need to be there? The less a person is really involved in the meeting, the more likely they are to wander off and multi-task. This can very well be a symptom of "everyone in every meeting" mode. If their function in a meeting is secondary (at best), can you blame them for trying to keep busy? After all, the less they're contributing to a meeting and the less relevant the conversation is to them, the more likely it is they'll see the laptop as a better use of their time. And people are way too polite about saying "you don't need me there", and managers are way too willing to over-invite.
problem 2: even if a person needs to be there, do they need to be there the entire freaking meeeting? Are they sitting there for an hour (or two) so they can give a 10 minute update somewhere in the middle? So why blame them for trying to make the other 50 minutes (or more) useful to them? Good agendas, good time planning, and some thought can avoid most of this: If someone's giving an update, schedule it for, say, 10:15-10:30, and tell them they don't need to be there for the whole meeting. Let them come in, do their part, and leave again.
Reality: the larger the meeting, the more multi-tasking you'll see. Why? Not because multi-tasking or laptops are bad, but because more and more people are locked in a room not doing anything while the deadline monsters tick away back in their cube.
Instead of banning laptops, ban wasting people's time. Don't just invite folks to meetings. Invite the RIGHT folks, and the fewest number of people needed to actually conduct the business at hand. Don't invite folks "in case", get their thoughts ahead of time, or call them if something comes up and ask them to step in or offer comments over the phone. Once they realize this is saving them from being at a meeting they aren't finding useful, they'll love getting the occasional phone call.
My bottom line: if there's a focus problem in a meeting and people are using their laptops and not paying attention, it's not the laptop's fault. it's the meeting's fault. It's got the wrong people in it, too many people, or it's simply not useful enough for people to pay attention to what's going on. So fix the meeting.
One easy way to help solve this problem is for the meeting organizers to poll attendees afterwards and ask: is the meeting useful to you? do you need to be there? how can it be better?
But instead, too many meeting organizers are lazy: they invite everyone, they don't build a decent agenda (or any agenda), they don't schedule time, they don't keep the meeting moving forward or on focus, the don't drive discussions to resolutions, and they don't ask for suggestions on how to make things better. And then they wonder why people show their lack of interest in meetings by going onto the laptop...
Hint: it's not a laptop problem: if the right people are in the meeting (and only the right people), and the meeting is focussed and well-run, then multi-taking isn't a problem.
but banning laptops is easy, even though it does nothing about the underlying REAL problems.
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